All Systems Operational

About This Site

DATABASICS Production System Status to see live date on system availability, and current and historical information on system performance from your production and modules that you use.

DATABASICS Time and Expense Website And Mobile App Operational
90 days ago
99.84 % uptime
Today
Integration API and JDBC Connection Operational
90 days ago
99.84 % uptime
Today
Outgoing Emails Operational
90 days ago
100.0 % uptime
Today
Credit Card Transaction Feed Operational
90 days ago
100.0 % uptime
Today
Receipt OCR Operational
90 days ago
100.0 % uptime
Today
Advanced OCR Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Email Receipt Processor Forwarding Operational
90 days ago
100.0 % uptime
Today
Mobile Activation Operational
90 days ago
100.0 % uptime
Today
Push Notification and Messaging Operational
90 days ago
100.0 % uptime
Today
Imaging Consolidation Service Operational
90 days ago
100.0 % uptime
Today
Ad Hoc Reporting Operational
90 days ago
100.0 % uptime
Today
ACH Payment Service Operational
90 days ago
100.0 % uptime
Today
DBee (AI Powered) Operational
90 days ago
100.0 % uptime
Today
Receipt Fax Processor Operational
90 days ago
100.0 % uptime
Today
Third-party Integration Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Integration Operational
90 days ago
100.0 % uptime
Today
NetSuite Integration Operational
90 days ago
100.0 % uptime
Today
Google Maps Integration Operational
90 days ago
100.0 % uptime
Today
Micrsoft Dynamics 365 Integrations Operational
90 days ago
100.0 % uptime
Today
JRA Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
PEX Card Integration Operational
90 days ago
100.0 % uptime
Today
Quickbooks Integration Operational
90 days ago
100.0 % uptime
Today
MedPro Systems Integration Operational
90 days ago
100.0 % uptime
Today
Bullhorn CRM integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Resolved - Our investigation determined that outbound traffic from our internal network was successfully reaching Cloudflare; however, once the traffic entered Cloudflare’s network, the connections began to timeout. This behavior indicated that the issue originated beyond DATABASICS’ internal systems.

We escalated this matter to Cloudflare and passed along the information. A fix was implemented by Cloudflare at 9:40 am Eastern after which application performance was fully restored. Cloudflare drained a network route from their configuration which resolved the timeout issue.

Mar 7, 08:09 EST
Monitoring - Error levels have now returned to normal, and you should be able to access the application without further interruption. We are monitoring to ensure traffic remains stable
Mar 6, 10:12 EST
Update - We have provided Cloudflare with all the requested data for their investigation. Their engineering team is currently reviewing the information.
At this time, we are seeing users access the sites normally without issues. However, there are occasional instances where a request times out and a Cloudflare popup message appears. These events appear to be intermittent and related to the previously reported latency originating from some Cloudflare data centers.

Mar 6, 08:37 EST
Update - Additional data got sent to Cloudflare and they are checking.
Mar 6, 08:04 EST
Update - Cloudflare is investigating the issue, we collected the data and provided to Cloudflare team and they are checking.
Mar 6, 07:48 EST
Update - Cloudflare is still investigating.
Mar 6, 07:07 EST
Update - We are continuing to investigate this issue.
Mar 6, 06:53 EST
Update - We are continuing to investigate this issue.
Mar 6, 06:27 EST
Investigating - We want to inform you of a connectivity issue impacting some users accessing DATABASICS services.

Cloudflare has reported increased HTTP request latency originating from some of Cloudflare data Centers. As a result, users whose traffic is routed through this location may experience:

Slower page load times
Intermittent delays when submitting transactions
Temporary performance degradation

Our team is actively monitoring the situation and working closely with Cloudflare to track the progress of resolution. We will provide updates as soon as performance stabilizes.

We appreciate your patience and understanding.

Mar 6, 06:27 EST
Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 06:23 EST
Monitoring - Status Update as of 02/26/2026 from Cloudflare Support

“Our engineering team deployed a significant infrastructure update on February 25th to address the root cause of the elevated latency you've been experiencing. This update optimizes how our edge network handles certain security rules, reducing load on critical infrastructure components in the EWR datacenter.

We are actively monitoring the effectiveness of this fix. Early indicators show improvement, though we continue to observe some elevated latency during US peak traffic hours. Our team is closely tracking these metrics and stands ready to make additional adjustments if needed.”
We will provide updates via our status page: https://www.cloudflarestatus.com/incidents/391rky29892m

Feb 26, 07:32 EST
Investigating - Cloudflare has reported increased HTTP request latency originating from the Newark (EWR) datacenter. As a result, users whose traffic is routed through this location may experience:
• Slower page load times
• Intermittent delays when submitting transactions
• Temporary performance degradation
The issue is strictly related to network latency within Cloudflare’s Newark (EWR) facility when traffic is routed through Newark.

Feb 25, 14:50 EST